Refund policy

We offer a 7-day exchange policy only. Refunds are not applicable under any circumstances.

To be eligible for an exchange, customers must provide a complete unboxing video clearly showing the sealed package being opened and the product condition.

Important Guidelines:

• The unboxing video must be recorded from start to finish without cuts or edits
• The issue must be clearly visible in the video
• Exchange requests without a valid unboxing video will not be accepted
• The request must be raised within 7 days of delivery
• The product must be unused and in original packaging

We reserve the right to approve or reject exchange requests based on the verification of the unboxing video.